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HP Recommended
Pavillion 15-eg0005ni(30D38EA)
Microsoft Windows 10 (64-bit)

I have been using my device for quite some time now, maybe for about 2 years. But this problem emerged recently. Although this do not happen consecutively, every time I turn on my laptop, a loud fan noise can be heard as if it is in full power.Because of panic, I restart the device right away and fixes it. I am worried bacause this issue happens repeatedly.

Please help me.

1 REPLY 1
HP Recommended

@Kindredth

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did you make any changes to the settings of your PC prior to the issue?
  • When was the last time it worked fine?

I have a few troubleshooting steps we could try to fix the issue:  

  • Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on the fan: HP Notebook PCs - Fan Is Noisy and Spins Constantly

  • Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

  • In some cases, updating the BIOS might help prevent the noisy operation from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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