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Rohit2167
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Full battery white indicator light not on

hp pavillion notebook
Microsoft Windows 10 (64-bit)

My laptop is 100% charged but White indicator light not on its still orange showing

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HP Support Agent
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Full battery white indicator light not on

@Rohit2167,

 

Welcome to the HP Support Community!

 

I recommend you update the BIOS from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, then reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.

 

Here is how you do it.

 

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

 

Restart the computer and the issue should be fixed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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Rohit2167
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Full battery white indicator light not on

Sir, both methods are not work for me please help me
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Full battery white indicator light not on

Hi @Rohit2167

 

Appreciate you trying the steps. 

 

Let's try a power reset - 

 

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Remove the Battery. 

Note - This step is not applicable for an in-built battery. 
4) Press and hold down the power button for 15 to 20 seconds. 
5) Plug-in the Adapter and put the Battery back into the computer. 
6) Try to turn on the computer. 

 

Also, test the Battery and A C Adapter using these steps -

 

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F2 once. 
4) Go to Component test. 
5) From the list, run the Battery and A C Adapter test. 

 

Keep me posted. 

 

Asmita
I am an HP Employee

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