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- HP Community
- Notebooks
- Notebook Boot and Lockup
- G61 will not come on unless I remove and replace battery.

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07-15-2011 01:06 PM
Even when power cord plugged in it will not turn on. If I remove and reinstall the battery it will come on both in battery mode and AC. At the same time my HP Support Advisor and HP Advisor s"stopped working".
I restore to a previous point, no help. Downloaded a new HP advisor, ho help.
This happened after the recent WIN7 big update. Help
Solved! Go to Solution.
Accepted Solutions
07-16-2011 05:19 PM
Hi,
From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter. Shutdown the notebook, unplug the AC Adapter unplugged, remove the battery, and then hold down the Power button for a full minute.
Now, plug in the AC Adapter without the battery inserted, start the notebook, open windows Control Panel, open Device Manager, expand the entry for Batteries, right click on and the Microsoft ACPI Compliant Control Method Battery and select Uninstall - do not uninstall anything else here. When the uninstall is complete, shut the PC down, unplug the AC Adapter, re-insert the battery and then start the PC on just the battery. Windows will automatically reinstall the driver - leave Windows running for a few minutes. Shutdown the PC again. Now plug in the AC Adapter ( with the battery still inserted ) and start the notebook to see if this has helped the issue at all.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-15-2011 01:57 PM
Hi,
Download and run the stand alone battery check utility on the link below.
http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-16-2011 05:19 PM
Hi,
From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter. Shutdown the notebook, unplug the AC Adapter unplugged, remove the battery, and then hold down the Power button for a full minute.
Now, plug in the AC Adapter without the battery inserted, start the notebook, open windows Control Panel, open Device Manager, expand the entry for Batteries, right click on and the Microsoft ACPI Compliant Control Method Battery and select Uninstall - do not uninstall anything else here. When the uninstall is complete, shut the PC down, unplug the AC Adapter, re-insert the battery and then start the PC on just the battery. Windows will automatically reinstall the driver - leave Windows running for a few minutes. Shutdown the PC again. Now plug in the AC Adapter ( with the battery still inserted ) and start the notebook to see if this has helped the issue at all.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
12-14-2017 01:55 AM
My HP Envy 15t-j100 Quadcore laptop won't turn on unless I remove and reinsert battery then it'll automatically turn on without me even pressing the on/off button.
This started after I left it on with lid closed all night which drained the battery and now it's acting as I've explained.
And the laptop is running on Windows 10.
HELP PLEASE.
12-14-2017 09:14 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue.
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