G7 no power

[68pishta]

My G7-2293nr regularly just shuts down (once a day) and I have to power back up. Most of the time I have to remove the battery to power back on and then I put the battery back in. What is the issue, heat? Its pretty warm over at the fan exhaust. Is there a log in Windows 10 that will show reason for shutdown? Max temp core-temp 1.6 showed is 87C.  Battery is a newer replacement. 

[WAWood]

@68pishta 

Does it shut down while you are working with it? Or does it shut down when you have gone away from it and left it for a while?

Also, what OS version is it running?

[68pishta]

Powers down while working on something. Does not shut down, it just blinks off, dead. Win10 1909 build 18363.1016 Trick is I have to remove the battery for it to power back up? Sometimes i can remove the battery and put it back in and it will power back up normally with the power button but other times I need to power up without battery installed. Never tried to power it back on after letting it rest. fan radiator is clean. 

[WAWood]

@68pishta 

If you CAN, to find out the problem, you would need to be able run hardware diagnostics by pressing the Esc key repeatedly and then, when the HP Startup Menu appears, select Diagnostics (usually F2) and let it run.

If you can NOT do that, or if that does not work, then there is NOTHING more you can do by yourself -- and there is NOTHING we can do because we have no way of accessing your PC from here to run diagnostics or repair hardware.

You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it.

--------------------
If your PC is still under the original one-year HP warranty, or if you have purchased an extended warranty from HP and this is still valid, then having HP do this is an inexpensive option for you. In that case, you should contact HP Customer Support to see about having it repaired or replaced under warranty.

To contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Here is the link: https://support.hp.com/us-en/contact-hp
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.
--------------------
If your PC is no longer under warranty, then it will cost you up front to have HP examine your PC. If you want to do that, you will have to contact an HP Repair or Service Center to see if they can examine the PC to determine the cause(s) of the problems, if it can be repaired, and an estimate of the repair costs.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

Since you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

Good Luck