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AchePe
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Message 1 of 3
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Getting BIOS Beep codes

HP Recommended
HP Elitebook 850 G3
Microsoft Windows 10 (64-bit)

Hello everyone,

This machine has the BIOS 1.52 version and when trying to turn it on, it gives 3 long beeps and 2 short ones.

This happens when then RAM stick is at the DIMM1 port. If I switch it to DIMM2, the machine boots up to Windows fine.

I have tried putting 2 sticks and one stick at a time, and this is the only setup that allows me to boot into the laptop.

I have tested it with all the RAM modules that I have (Crucial and Samsung). I have tried to see if the RAM slot is dirty. 

Here are some pictures:

DSC_2008.JPGDSC_2009.JPG

 

I was wondering if there are any steps before replacing the motherboard.

 

Thanks in advance.

2 REPLIES 2
WAWood
Level 16
Level 16
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Message 2 of 3
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HP Recommended

@AchePe 

Clearly, one of the memory slots has failed, forcing you to use only the other one.

 

Before you spend any money to attempt to replace the HP motherboard, you need to be aware of the issues involved with doing that.

First, HP does not sell new motherboards except for rare exceptions. If you use this link to go to the HP site and do NOT see your motherboard listed, that means HP does not sell it: http://support.hp.com/us-en/product/HP-Pavilion-dv6-6c00-Entertainment-Notebook-PC-series/5191856/mo...

That means any motherboard you buy will be USED, having been taken from another PC. Those often do not work, or have internal problems that the seller does not disclose. So, you need to buy it from a seller that will refund your money if the motherboard does not work properly -- many of them will NOT do this because the item is USED.

Also, the licensed Windows version that came preloaded on your PC is an HP OEM Version -- and that license is tied to the original motherboard, not to the PC owner. When you toss away that motherboard, you toss away the license -- and HP will not provide you a second license. Since the versions of Windows you can buy will not activate with the embedded HP OEM license, you will have to buy a Retail version of Windows, and a license to go with it. You will then have to replace the installed Windows version on your laptop with the version you bought and license it. We are not able to assist in any of that work.

The bottom line is the process is a lot more difficult than simply swapping one part for another.



I am a volunteer and I do not work for, nor represent, HP
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AchePe
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Message 3 of 3
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Thank you. That's what I was afraid of.

At least one of the slots work and I can use it to get to 8-16GB memory.

 

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