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Seinfeld_youth4
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Message 1 of 2
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Getting a failure ID having issues with hard drive

HP Recommended
HP pavillion laptop 15
Microsoft Windows 10 (32-bit)

I did the system test and none have passed giving me an error ID

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Paul_Tikkanen
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

If you got a 24 character failure ID code, you will need to install a new hard drive and reinstall the operating system.

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