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HP Recommended
HP Notebook - 17-y030cy

Got 301 error code ran diag. states " no hard drive found". I need to find & save my data

 

1 REPLY 1
HP Recommended

Hi @Laukie,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

The code indicates "Hard Disk 1 SMART Hard Drive Detects Imminent Failure"

If you can still boot into OS, you should back up all your important data. You should replace the drive.

 

Go through this document and follow the instructions. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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