HDD troubleshooting

[Tim121121]

This laptop is having sporadic issues while booting up.  It will fail to boot up, go thru recovering process successfully.  

Windows 11 is up to date.

Device manager says the driver is up to date.

wmic reports the status as OK

sfc scan does detect any issues.

HD is Intel Optane+932GBHDD

I'm seeing this error in the device manager:

Device settings for SCSI\Disk&Ven_Intel&Prod_Optane+932GBHDD\4&28e8688e&0&070000 were not migrated from previous OS installation due to partial or ambiguous device match.

Last Device Instance ID: SCSI\Disk&Ven_NVMe&Prod_INTEL_MEMPEK1J01\4&28e8688e&0&030000
Class GUID: {4d36e967-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0xF000FC000000F120
Present: true
Status: 0xC0000719

Is there a way to fix this issue or are there any other troubleshooting steps I need to take?

[Max3Aj]

@Tim121121, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

Based on your description, the issue seems related to Intel Optane memory configuration and driver migration after upgrading to Windows 11. The error:

Status: 0xC0000719 – Device settings were not migrated due to partial or ambiguous device match

…typically indicates a mismatch or incomplete migration of device drivers, especially for hybrid storage setups like Intel Optane + HDD.

Recommended Steps to Resolve:

Check Intel Optane Memory Configuration

Intel Optane requires proper pairing with the HDD and specific BIOS and driver settings. Please review this HP guide: HP Desktop PCs - Install and use Intel Optane | HP® Support

Ensure:

• Intel Rapid Storage Technology (RST) is enabled in BIOS.
• SATA mode is set to Intel RST Premium (not AHCI).
• Optane memory is enabled in BIOS (if available).

Update Intel RST Driver

Even if Device Manager says the driver is up to date, Windows Update may not install the latest compatible version for Optane. Download the latest RST driver directly from HP: Official HP® Support

Look for:

• Intel Rapid Storage Technology Driver
• Intel Optane Memory and Storage Management

Install both, then reboot.

 Run HP Hardware Diagnostics

To rule out physical HDD issues:

• Use HP's built-in diagnostics tool: Press Esc during boot → Select F2 for System Diagnostics.
• Or run HP PC Hardware Diagnostics | HP® Support

Clear Migration Errors (Optional Advanced Step)

If the error persists:

• Open Device Manager → Right-click the affected device → Uninstall.
• Reboot the system. Windows will reinstall the device cleanly.
• Alternatively, use Intel Optane Memory and Storage Management app to reset the pairing.

BIOS Update (if available)

Check for BIOS updates on the Official HP® Support. A newer BIOS may improve compatibility with Windows 11 and Optane.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

[Tim121121]

None of these steps resolved the parameter loading error.   The diagnostic tests are all good, and the laptop is functioning. Will this error cause any issues?

[Max3Aj]

@Tim121121, Thanks for the update! Since diagnostics are clean and the laptop is functioning normally, here's a breakdown of what that device migration error (0xC0000719) actually means and whether it poses a risk:

What the Error Means

The message:

Device settings were not migrated from previous OS installation due to partial or ambiguous device match

…is logged when Windows Setup or Upgrade can't fully match a device's previous configuration to the new OS environment. This often happens with:

• Hybrid storage setups like Intel Optane + HDD
• Legacy drivers or firmware
• Devices that were reconfigured or reinitialized during upgrade

The Status: 0xC0000719 is a benign code indicating no settings were migrated, but the device is still present and functional.

Will This Cause Issues?

In most cases, no. If:

• The drive is accessible
• Boot is successful (even if sporadic)
• Diagnostics pass
• No data loss or performance degradation is observed

…then this error is informational, not critical.
 

Optional Cleanup (If You Want to Eliminate the Error)

If you'd like to clean up the error from Device Manager:

Uninstall the affected device:

• Open Device Manager
• Expand Disk Drives
• Right-click the Intel Optane+932GBHDD entry
• Choose Uninstall device
• Check Delete the driver software for this device (if available)

Reboot:

• Windows will reinstall the device with fresh settings.

Recheck Device Manager:

• The migration error should be gone if the device was reinitialized cleanly.

Final Thoughts

You can safely ignore this error as long as the system is stable. If boot issues persist or worsen, then consider:

• Backing up data
• Disabling Optane in BIOS and switching to AHCI (requires Windows reinstall)
• Replacing the HDD with an SSD for better reliability

I hope this helps!

If my response resolves your issue, please click “Accepted Solution” to help others find the answer. Also, don’t forget to click the “Yes” button to say thanks!

Take care and have a great day.

Max3Aj

HP Support