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‎08-24-2017 06:28 AM - last edited on ‎08-24-2017 10:02 AM by Retired

HP Recommended
Product: hp 15

 

HP 15, AR5B125, S/N [edited]

 

THe moment I try to turn on this laptop, ask me for a password I don't have.

 

Want to reset it.....

 

Thanks a lot

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1 ACCEPTED SOLUTION

Accepted Solutions

‎08-24-2017 04:03 PM

HP Recommended

Hallo,

 

It's fine 🙂

 

Try this key to unluck: 76982579

 

Br.

Zincas
I am an HP notebook/printer technician.
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!

View solution in original post

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6 REPLIES 6

‎08-24-2017 06:39 AM - last edited on ‎08-24-2017 03:30 PM by Retired

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Hallo superplotter,

 

When does it ask for it? Is it power on password? or is it a windows password?

 

Br.

Zincas
I am an HP notebook/printer technician.
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
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‎08-24-2017 01:51 PM - last edited on ‎08-24-2017 03:30 PM by Retired

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Thank you for your fast reply.....is on power up, at bios, before 3 seconds after power button is pressed. 

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‎08-24-2017 02:33 PM - last edited on ‎08-24-2017 03:30 PM by Retired

HP Recommended

Hallo,

 

Type it 3 times wrong and you should receive a reset key I would need.

 

Br.

Zincas
I am an HP notebook/printer technician.
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
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‎08-24-2017 03:18 PM - last edited on ‎08-24-2017 03:31 PM by Retired

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I'm sorry....I 'm late on reply....the code is 69084579

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‎08-24-2017 04:03 PM

HP Recommended

Hallo,

 

It's fine 🙂

 

Try this key to unluck: 76982579

 

Br.

Zincas
I am an HP notebook/printer technician.
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
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‎08-24-2017 04:12 PM - edited ‎08-24-2017 04:14 PM

HP Recommended

Thank youuuu!

 

TOmorrow gonna try and let you know, but thanks today, because your effort!!!!!!!!!!!!!

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