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HP Recommended
HP 250 G4 Notebook PC
Microsoft Windows 10 (64-bit)

Hi community,

 

My HP 250 G4 will not start up properly.

Keep in mind that the internal HDD is blank and I am trying to boot from a Windows 10 Setup USB Drive.

I have a video linked here which shows that the notebook shows the HP logo then a light blue screen and changes when I hit Enter, but doesn’t go anywhere else.
https://drive.google.com/file/d/1LE2hn-w0ZYVf6s366UqTHjIY9FbVygLy/view?usp=drivesdk 

 

2 REPLIES 2
HP Recommended

Hi,

If you turn off the PC by holding the power button.

Turn on the PC and continuously and repeatedly press ESC until the startup menu appears. Press F9 to enter the boot menu.

Do you see the USB drive listed?

 

Let us know,

David

HP Recommended

Yes, I clearly see it there.

If I boot from that it shows the same problem.

Same thing happens when using the 'Boof from EFI file' and locating the boot efi file.

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