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HP Recommended
HP 250 G7

Hi,

It is not the first post here about that, i had a problem with old dying battery and the new didnt work perfectly (check sum error appeared each time) but i figured out that it was wrong type. That episode is over now.

 

So i bought correct one (hopefully) but there is a next chapter:

after the replacement the computer indicates no battery/no charging(0%). I thought that maybe it is broken (batt) so it was replaced to another one and the effect is the same.

Well, the question is if i am missing some step maybe? (i must add that the computer works with the old battery more or less stable, but the batery run out early at random level around 20-30% and dont reach 100% but it stops at 75-85% so i guess that maybe some battery saving is applied - i dont remember). Both bateries have the same markings voltage ect HT03XL.

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