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Hi,

I bought this laptop of a well known site about 3 weeks ago for my girlfriend, it ran ok until today when she tried to boot, but all it does when pressing the power on button is blink 3 times from the dc adapter port.

I have took battery out, reset it a few times, took memory out, checked all the connections, but it still does it.

It blinks 3 times with battery in as well as  just on dc adapter, tried another adapter and still the same happens.

Do you think the motherboard is the fault, or just a bad battery.

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