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03-15-2022 01:41 PM - edited 03-16-2022 04:19 AM
Hi! I need your help, I have a HP 255 G8 laptop, it has an AMD Ryzen 5 5500U processor. It's new and came with Free Dos. I'm trying to install Windows 10 x64 20H2 from USB memory stick, with no success. The problem is, the windows installation is booting correctly and after the language selection opens a window with the message "Select the drivers to install", probably it's a problem with the driver of the AMD SATA controller. The laptop has the f.27 firmware, on the official support page, the last is f.25 (that is strange for me), specially that on support page, there are 2 bios updates with the same version. Where can I find these drivers? Thanks