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‎02-06-2023 10:25 AM - last edited on ‎02-06-2023 12:41 PM by Moderator

HP Recommended

Had cause to fit a replacement motherboard to the above model of ProBook.
Upon startup I get the following message:

The following product information programmed into the system board is missing or invalid
SYSTEM BOARD (OOA)-
Product Serial Number
Product SKU
Product Family
System Board CT Number

I understand that I need to create a Boot USB with the appropriate file included in order to program the information into the new motherboard's BIOS.
Unfortunately, I am having difficulty finding the correct file for this motherboard.
Please could anybody assist me in locating this file?

 

HP Model: ProBook 650 G1
Product: F1P85ET
Serial Number: [personal info removed]
Mobo Manufacturer/Model: HSTNN-I15C-D
CT Number: PEBJH00WBAD05W

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