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- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP 840 G1 wont boot, Capslock and scroll blinking

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04-08-2020 02:05 AM
Hi,
My HP 840 G1 notebook just crashed in the morning. When i turn on the power button the screen remains blank and the caps lock and scroll lock led blinks 3 times simultaneously . After 3-4 times of blinking pattern the cpu fan starts running at full speed.
Things i’ve tried:
1. Hard reset
2. Removing and reinstalling the ram module
3. installing a spare ram i had (Not 100% sure if works).
What could be the reason for this ? Any help will be greatly appreciated.
Thanks.
04-08-2020 05:42 AM
Hi
Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107
The most likely is... LED blinks 3 times
Memory -- RAM Module failure.
1 Reseat the memory. NB:- See the Services Media Library for steps for your PC.
2 Check each individual memory module and swap slots.
3 Replace the memory modules causing three blinks or if the blinks follow the slots.
4 Replace the Main-Board.
BUT the BIOS is also a vague possibility.
3 -- MEMORY READ OR WRITE FAILURE
3 -- INSERT NEXT MEDIA VOLUME
Therefore....Hopefully one of these documents will cover (and solve) your problem...
https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833
https://support.hp.com/us-en/document/c04126730