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‎02-06-2019 09:43 AM - edited ‎02-06-2019 09:45 AM

HP Recommended
Product: HP EliteBook 840 G2
Operating System: Other

Hy! I need some help... I have forgotten my BIOS password on my HP EliteBook 840 G2 notebook. Please help me, how can I reset it?

Thanks a lot!

1 REPLY 1

‎02-06-2019 10:17 AM

HP Recommended

Welcome to the HP Support Community  @shkodnij 

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC  will cause it to fail.

 

REO

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