HP BIOS Update stuck

[ElliotA]

Hello

My laptop (product number 5TA22EA) did an automatic BIOS update and is stuck at 23% on the "System BIOS being updated" screen at the "Writing new BIOS image" stage for 18 hours. The fan is loud. I have tried pressing the power button down for 40 seconds but it does not power off. 

Telephonic support may only be available next week. What should I do?

[Echo_Lake]

@ElliotA

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

1. • Turn off the computer, and then connect the power cord.

   • Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

     

   • Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

     • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next section to Recover the BIOS using a USB recovery drive.

Hope this helps! Keep me posted for further assistance.
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