HP BIOS update killed my laptop

[Stephen_W1]

HP Support Assistant told me I needed to upgrade my BIOS, so I clicked on the install button to do so.  After the upgrade all I got was repeated boots with blue screen of death saying:
MEMORY1 INITIALIZATION FAILED
I needed to do BIOS Recovery to get the computer working again.  I'm not planning on upgrading the BIOS again until HP fix this fault but I don't know how to bring this to their attention so I'm hoping I can do it here.

the bios update was SP85579 version F.25

I'd appreciate any suggestions people have to resolve this.

thanks

[Lil_Boy_Blue]

Hi

https://support.hp.com/us-en/document/c02693833

[Stephen_W1]

Thanks Lil_Boy_Blue.  Unfortunately the webpage you linked tells me how to restore my bios.  As I explained in my original post, I have already done that.

My question is not how to restore my bios.  My post was to inform HP that their BIOS update killed my computer and they need to fix the BIOS update so that people like me can try to install it again.  And so I am trying to find out how to bring my post to the attention of HP and how to know when there is a corrected version of the BIOS update that is ready to try installing.

Regards,

Stephen