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HP Recommended
HP ay079nia
Linux

Hey, hope you're fine please help me remove my bios password,

Webp.net-compress-image.jpg

 

the code that appears after 3 failed attempts is:

 

i84515458

 

laptop: HP ay079nia (HP Notebook 15 ay-000 series)

Please don't say contact HP support because I can't contact them at the moment, this is the info they'd confirm from me:

20190323_152715.jpg

 

20190323_152722.jpg

Webp.net-compress-image(1).jpgcant's confirm this is model number or not i gues its ay000

 

20190323_152742.jpg

I am the owner of this laptop

Model Number, Serial Number, Product Number attached via pics of the laptop box and 1 pic of back of laptop

[personal information removed]

PRODUCT NUM= X5Y73EA

I  purchased  this laptop in the 9th month of 2016

1 REPLY 1
HP Recommended

@rszshaharyar 

I know we used to give out codes to bypass password issues, but sorry -- the Community Policies changed this March such that we are now PROHIBITED from assisting customers in bypassing Admin or BIOS passwords, or in resetting those passwords.

For assistance in this NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.