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Probook x360 11 G5 EE
Microsoft Windows 10 (64-bit)

Hello,

 

I have a ProBook x360 11 G5 EE that won't give me access to the BIOS (F2) or Advanced Options screen (F10). It informs me of a BIOS mismatch, however, don't know what caused it besides an automated update from our servers that only effected this device in a negative way.

The following error is what I get. Does anyone know how to potentially regain access to the bios so I can reimage the device?

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