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Locked

‎01-25-2025 03:37 AM

HP Recommended
Product: HP ProBook 645 G4 Notebook PC
Operating System: Microsoft Windows 11

I recently got a HP ProBook 645 G4 and i saw it was performing worse than i expected, so i went to update the bios and then i saw, it was locked. I tried using common backdoor passwords like: admin, 000000, password, qwerty. etc. but none of them worked. I tried using software like CMOSPWD and CMOS De-Animator but none of them worked. The reason why i need to update the BIOS so badly is because newer versions of the BIOS for my laptop can allocate more RAM to the GPU and i play a lot of Fortnite, and i dont have the minimum VRAM (2GB) and i want to allocate more to the GPU, and also overclock the RAM. Ive been trying since i got this laptop, but nothing worked. Can anyone help me? PS: i have tried opening the laptop, but i couldn't find  a guide to remove the cover to the motherboard. And also, im using version Q82 Ver. 01.24.00 with the motherboard 8401 KBC Version 06.62.00. Any help is appreciated!

Category:
1 REPLY 1

‎01-26-2025 09:55 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

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