HP Chromebook x360 - 14-da0012dx not turning on

[Oback]

My HP Chromebook x360 - 14-da0012dx is not starting up . I charged it for 12 hours and it continues to blink orange next to the charging port I have tried everything and don't know what to do. The screen stays black and the power button isn't lighting up white as It should be.

[Echo_Lake]

@Oback

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue. If the Chromebook does not start, remove any USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices including external hard drives and other similar devices.

• After you have removed all external devices, turn on the Chromebook.
• If the computer starts, reconnect devices one at a time and restart the Chromebook each time you connect another device to figure out which device is causing the problem. You are done.
• If the unit still does not start or exhibits the same problem, go to the next step to perform a hard reset.

Step 2: Perform a hard reset:

• A hard reset does not remove any local files or settings.
• Press the power button and refresh button for five seconds. The computer turns off, and then turns on again.
• If necessary, press the power button again to turn on the laptop.
• If the issue persists, continue to the next step.

Step 3: Perform a system recovery:

A system recovery completely erases any local files or settings and returns the computer to its original factory shipped state.

If a hard reset does not resolve your issue OR your Chromebook shows the error message Chrome OS is missing or damaged, you might need to perform a system recovery. For detailed instructions go to Chromebook Help Center and search for Recover your Chromebook.

If a system recovery still does not resolve the issue, contact HP support. I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
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