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HP Chromebook x360 - 14b-ca0013dx

Hello,  I have a  HP Chromebook x360 - 14b-ca0013dx and the screen has gone completely black. It doesn’t power on at all. I’ve never dropped it or anything. I did recently buy a universal c type charger off Amazon to see if it was just my charger but it’s still not turning on. Any recommendations?

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