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HP Recommended
Microsoft Windows 7 (64-bit)

Hi, I am trying to update my hp probook from windows 7 pro to Linux. It has a  login screen that pops up before windows 7 boots, with multiple users that I do not know how to remove. In order to update my OS, I need to remove this screen, as the passwords are dependent on the windows passwords of users. Is there any way that I can remove this screen?

 

 


Extra info:

- this screen seems to be a part of the hp client security suite

- when the login screen loads, it says it is running winmagic secure doc bootloader 

 

1 REPLY 1
HP Recommended

Hello @ger8170 

 

If you can prove that you are the owner of the notebook, please contact HP:

https://support.hp.com/

 

The community cannot help you. That is my personal opinion.

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

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