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‎11-08-2023 08:09 AM - edited ‎11-08-2023 08:12 AM

HP Recommended

I have a HP ENVY Laptop 17-ch1035nr. It does not power on. No lights when plugged in. 

I have read to remove the RTC (CMOS) battery for 20 minutes. 

 

I have the system open and removed the main battery. I cannot find the RTC battery. Does this system not have one? Does anyone know where it's located? Do I have to remove the motherboard? Any help/ suggestions would be appreciated. 

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1 REPLY 1

‎11-08-2023 09:37 AM

HP Recommended

Hi:

 

Your notebook does not have a CMOS/RTC battery.

 

The main internal battery also serves as the CMOS/RTC battery to maintain the BIOS and system clock settings.

 

Below is the link to the service manual.

 

Maintenance and Service Guide (hp.com)

 

Chapter 3 has the list of parts.

 

You will find no part number for a CMOS/RTC battery.

 

Chapter 5 has the component removal and replacement procedures.

 

You will find no procedure to remove or replace a CMOS/RTC battery.

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