HP ENVY x360 - Will not turn on/wake up after going to sleep - Power button light is on.

[Biscuits-n-Grvy]

Recently purchased a HP ENVY x360 convertible laptop/tablet for my wife. 

After getting home the laptop powered up normally the first time.  But would not wake up or turn back on unless we performed a hard reset by holding the power button down for several seconds and then pressing the power button one more time to restart it. 

If we allowed the laptop to go to sleep it would not wake up unless a hard reset was performed again.

After several hours of scouring the internet and finding no solutions, I decided to search for power settings, and I accidently found the "Edit Power Plan" settings page in Windows.

Edit Power Plan

Then I selected the "Change advanced  power".

Change advanced power settings

This is where I found an interesting setting for "Turn off hard disk after" setting.

Both of the sub-settings "On battery" and "Plugged in" were originally set to 10 mins.

Changed both to "Never" and selected"Apply"  

Initially this seemed to work, but it turns out this didn't solve the problem.

So I went back to searching through settings and found the "Choose what the power buttons do" settings.

I changed both the Power and Sleep button settings to "Sleep".

So far this seems to have worked...

So check both of theses settings if you're having the same issue. 

And leave a comment to let me know if it worked for you.

Hope this helps someone.

😁

[WAWood]

Understand that if you change both settings to sleep, the laptop will not actually power down when you shut it off but instead, will be in a hybrid sleep mode -- which uses battery power and generates heat.

So not only will your battery run down, if you make the mistake of putting the laptop in a bag, you risk it overheating and burning out.