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Locked

‎09-21-2020 07:10 AM

HP Recommended
Product: HP Elite X2 G4 PN: 5ZP10AV
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

So I bought an used HP Elite X2 G4 2in1 tablet/laptop.

After several weeks of using I needed to make some adjustments in BIOS and when I tried to enter it there was a  Enter BIOS Administrator Password field.
I called previous owner and he told me that he bought this laptop in Switzerland and that he doesn't recall any password for it... Bummer.

Is there any way to reset or disable BIOS Administrator Password?

KR,

MileV

 

 

2 people had the same question
1 REPLY 1

‎09-21-2020 07:57 AM

HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
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