HP EliteBook 820 G1 BIOS password

[Steven35]

I have an HP EliteBook 820 G1 from a friend of mine who doesn't remember his BIOS password.

Is there a way to reset this password?

[DavidPK]

Hi,

You (or your friend if the machine is still registered in their name) will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which can used at boot to reset the password.

You can contact HP Business Support in your country via

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

or

https://support.hp.com/us-en/contact-hp

Just to note, don't try removing the rtc battery.  It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.

Regards,

DP-K