-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP EliteBook 8440p bios administrator password

Create an account on the HP Community to personalize your profile and ask a question
07-22-2019
04:39 AM
- last edited on
07-22-2019
09:06 AM
by
Cheron-Z
I have HP EliteBook 8440p notebook and i would like to enter BIOS setup in order to enable virtualization capabilities but they have password protection that I don't know.
Can you please help me with procedure for reset BIOS passwords on this laptop?
Serial Number [edit]
Product Number VW673EC
------------------------------------------------
1) created password using: HPQPswd64
2) Then tried to set it as below:
2019/07/22 17:13:35.570503 | 9456|Setting|HP::Shared::StreamLog::StreamLog| Log Severity Level >= Info
2019/07/22 17:13:35.571500 | 9456|Info |HP::Shared::StreamLog::StreamLog| Begin.
2019/07/22 17:13:35.571500 | 9456|Info |BiosConfigUtility::InitInstance| *****************************************************
2019/07/22 17:13:35.571500 | 9456|Info |BiosConfigUtility::InitInstance| ** HP Bios Configuration Utility v. **
2019/07/22 17:13:35.571500 | 9456|Info |BiosConfigUtility::InitInstance| *****************************************************
2019/07/22 17:13:36.849385 | 9456|Info |BiosConfigUtility::InitInstance| Platform: 172A - HP EliteBook 8440p
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| BIOS version: 15.18 03/09/2011
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| Manufacturer: Hewlett-Packard
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| Computer name: HP8440P-PC
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| Serial number: CND130C2WP
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| Unicode password supported: Yes
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| OS: Microsoft Windows 10 Pro 64-bit
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| OS version: 10.0.17134
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| Command line: [BiosConfigUtility64.exe /verbose /npwdfile: C:\Users\biosAdminPwd.bin /log]
2019/07/22 17:13:36.858498 | 9456|Info |BiosConfigUtility::InitInstance| *****************************************************
2019/07/22 17:13:37.006566 | 9456|Error |biosconfig::Utils::ShowMessage|
2019/07/22 17:13:37.008376 | 9456|Info |HP::Shared::StreamLog::~StreamLog| End.
07-22-2019 07:14 AM
Hi:
Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.
That is the only way it could be done.
HP issued this document recently...
https://support.hp.com/us-en/document/c06368824
Also the forum rules were amended on 1 March 2019, which no longer allow us to help with providing unlock codes, etc., to clear BIOS passwords. Rule 4.d...
https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage