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HP Recommended
HP EliteBook Folio 9480m
Microsoft Windows 10 (64-bit)

HP EliteBook Folio 9480m

Hi
I'm using an HP EliteBook Folio 9480m.
A message is printed at boot time.
WARNING!! - Machine ist not in commutted state! A message is output.
As a result of a Google search, it is known that the smc.bin file is initialized when booting. I know this happens when the old user is cracking the password. can i get help
Please, please.

[Personal Information Removed]

1 REPLY 1
HP Recommended

@junill1004 

Sorry, we can't help you with this as HP no longer distributes the smc.bin files, so we can't send you any.

 

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BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.