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‎12-14-2018 11:33 PM

HP Recommended
Product: Elitebook 840 G1 touchscreen
Operating System: Microsoft Windows 10 (64-bit)
Hello, I updated my elitebook 840g1 with the latest bios (1.46) as given in the product drivers page. The laptop lost the bios data and it says that it is "illegal" and I have to contact HP. The screen is black and the cap lock key and the num lock key are blinking . Seconds after, the fan high speed can be heard with nothing on the screen. Any chance to correct this? Cheers.
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-15-2018 04:25 AM - edited ‎12-15-2018 04:26 AM

HP Recommended

You may have to hold the keys down for two to five minutes to initiate a BIOS recovery.

 

Press the power button and hold down the Windows key and the B key. Release the power button.

 

Hold the keys down and wait to see if "BIOS recovery in progress" appears. 

 

The video below will provide more detailed information.

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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3 REPLIES 3

‎12-15-2018 04:25 AM - edited ‎12-15-2018 04:26 AM

HP Recommended

You may have to hold the keys down for two to five minutes to initiate a BIOS recovery.

 

Press the power button and hold down the Windows key and the B key. Release the power button.

 

Hold the keys down and wait to see if "BIOS recovery in progress" appears. 

 

The video below will provide more detailed information.

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎12-15-2018 10:15 AM

HP Recommended

Thanks alot!

It worked fine for me.

Cheers!.

Greetings.

Was this reply helpful? Yes No

‎12-15-2018 11:02 AM

HP Recommended

Good to hear that.

 

That is my Christmas gift to you!

 

Enjoy your holiday with family and friends!


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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