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- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP Elitebook 840 G5 black screen and caps lock and power on ...

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06-19-2022 03:47 PM
My HP elitebook was working fine and then yesterday I went to turn it in and the screen is black. I can’t power on. The caps lock and the power button are blinking once every few seconds. It also does not seem to respond when I connect the charging cable and the light next to the charging cable blinks 5 times alternating white and orange.
I have t done any recent updates, and I have not had any recent suspicious emails/etc.
thanks in advance for any advice.
06-20-2022 01:17 AM
Hello @Jay-savage
Please take a look at this very useful youtube video to reflash your bios:
https://www.youtube.com/watch?v=5LLPhdymPeo&ab_channel=thecollegepicker
=> Take time and test it, please.
Please report your results.
best regards
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