• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

The laptop powered down automatically due to the battery being empty. When trying to start again by pressing the power buton, nothing happens. Capslock led is permanently on and the power led on the right side is permanently blinking (no pattern). I tried to press power button for 30 seconds (it goes off after about 10 seconds, but when I release it again same behaviour as before), unplug the power cord, even opened the case and unplugged the battery pack for a few minutes - no change. Any ideas? I can provide a video if necessary.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.