• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
HP 840 g3

Dear all,
I have a problem with my laptop.
The keyboard blinks for 5 second and then turns off and then blinks again and the screen doesnt turn on
Can you please help me cause now we are in quarantine and shops are closed and this is my work laptop.
What should i do?

You can find below the video how it is blinking
https://imgur.com/a/T8TSrNX
Please help

1 REPLY 1
HP Recommended

Hi @Eldaaffc ,

   

Please, try with the steps for Power Reset your Laptop shown in the next document:

 

>>   HP Notebook PCs - How to Power Reset your Laptop​ - c01684768

 

  • HP EliteBook : Press and hold the Power and Mute buttons at the same time for 15 seconds.

 

* Click on KUDOS thumbs up :ThumbUp:to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 😊

ferRX.

 

.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.