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‎03-26-2020 04:08 PM - edited ‎03-27-2020 08:07 AM

HP Recommended
Product: HP 840 g3

Dear all,
I have a problem with my laptop.
The keyboard blinks for 5 second and then turns off and then blinks again and the screen doesnt turn on
Can you please help me cause now we are in quarantine and shops are closed and this is my work laptop.
What should i do?

You can find below the video how it is blinking
https://imgur.com/a/T8TSrNX
Please help

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1 person had the same question
1 REPLY 1

‎03-31-2020 04:04 PM - edited ‎04-01-2020 03:20 PM

HP Recommended

Hi @Eldaaffc ,

   

Please, try with the steps for Power Reset your Laptop shown in the next document:

 

>>   HP Notebook PCs - How to Power Reset your Laptop​ - c01684768

 

  • HP EliteBook : Press and hold the Power and Mute buttons at the same time for 15 seconds.

 

* Click on KUDOS thumbs up :ThumbUp:to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 😊

ferRX.

 

.
@ferRX / I am a volunteer posting answers on my own time.
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