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‎08-02-2022 09:27 AM

HP Recommended
Product: HP ENVY x360 Laptop - 13-ay0050au
Operating System: Microsoft Windows 10 (64-bit)

HP Envy 13 ay0050au turns on, power LED on and fan boosted with noise then after 20-30 seconds fan goes off (as CPU gets hot). Power LED remains on and black screen through out this process.

 

One more thing (though it's rare), caps lock blink 2 times but sometimes in 5:3 ratio.

 

I tried reprogramming BIOS with USB recovery but it failed also because of no display.

 

Unfortunately, I couldn't use extra monitor because of no HDMI port on it.

 

Looking forward to you.

Best Regards,
Zohaib
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