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- Notebook Boot and Lockup
- HP Envy 6-1000st doesnt start or display anything

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10-24-2024 08:31 PM - edited 10-24-2024 08:38 PM
Hello, HP Community.
My Laptops caps lock is blinking and the network light is orange and i reseatet the rams didnt work and the display is blank and the fan spins one time later it spining at full speed
please someone help me im begging i have very important data
please.
10-27-2024 12:09 PM
Hi @hueseyin88482,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I understand you're experiencing an issue with your Laptop that has a blinking light on the caps lock and does not boot up.
I apologize for any inconvenience this may have caused, I'm here to help you today.
Follow the below steps to fix the issue.
-Perform a drain on your PC.
1) Unplug the power cord from the PC & wall.
2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.
3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.
4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.
5) Power on the PC and check if it boots into Windows now.
- Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee