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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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HP ENVY x360 Laptop - 13-ay0025ur

My laptop cannot wake up from sleep some time after the laptop has gone into hibernation mode.

After pressing the power button, the laptop turns on, but the screen remains black, after which it does not respond to anything except pressing and holding the power button.
I have to hold down the power button and restart the laptop completely.
If you press the power button immediately after the screen goes out, it wakes up successfully.
I have a DualBoot with Linux Manjaro and Windows 10, BIOS version F.23.


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