• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-09-2022 08:56 PM

HP Recommended
Product: HP Envy M6
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Envy laptop that won't boot. The power button became stuck, likely after the laptop was dropped. It ran after being dropped, but I couldn't start after shutting down. I opened it up and removed the power button. I pressed the button that the power button presses, using a small screwdriver, and I feel it click, but it still won't start (no fans or lights). I tried disconnecting the battery and AC and holding the power button for a while, but that didn't fix it. Any ideas I could try?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.