HP Envy x360 MotherBoard Issue

[Aryannn_24]

I have been using my HP Envy x360 for over a year now and it had only been 5 months since my warranty expired and it just wouldn't turn on. The caps lock is blinking in a pattern of 2 slow blinks followed by 3 quick ones. The laptop was working completely fine for me and I used it only for studies and no heavy software was installed in it either. Suddenly one day, this happened, the screen went completely black and it just wouldn't turn on.

The caps lock blinks in the same pattern everytime I try to turn it on without any display. 
It would be really appreciated if HP could help me resolve my issue without making me spend lot of money on its repair.

It seems to be a motherboard issue and I have carried out basic troubleshooting.

[Anand_Andy]

Hi @Aryannn_24,

Welcome to the HP Support Community

I understand you are facing a hardware issue with your HP ENVY X360 Laptop - 13-Ay0045au. Not to worry I will help you to get a resolution to resolve the issue.

The PC needs to be sent to HP Service Centre to get it repaired,  I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!