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‎01-08-2024 03:02 AM

HP Recommended
Product: Elitebook x360 830 G5

I upgraded to Firmware Pack R77 on two Elitebook x360 830 G5 laptops and both began dying during boot IF running on battery. Every now and then the computers would boot up normally, but even then they might randomly just go screen black and turn off without any warning. This never happened when the computers were running on a charger.

Both computers are a bit over three years old and their batteries are in good condition.

Rolling back to BIOS 01.25 corrected the problem on both computers.

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