HP Flyer Red R-132WM fails to boot

[wnlewis]

I know that the battery is suspect. It is 4+ years old.

The last time the computer booted, it asked if I wanted to go back to the most recent restore point. I clicked to do that.

It failed.

It also said that there were serious problems that could not be fixed.

The only options it gave were to boot normally, or to restore from the restore partition - wipe out and start over?

I booted normally. It ran. But when it was shut down, it has not restarted.

The only way it started the last time was with the battery out and connected the AC adapter.

Since the hard disk has information that needs to be retrieved before restoring from the restore partition, what would be the best flash drive, or CD/DVD option to get the computer up and running and then take care of the problems, or retrieve the data?

It might also be possible to remove the hard disk, put it into an HP Pavilion desk top running Windows 10 and do repair and restoration of the hard disk in the desktop unit.

I can make a restore disk or flash drive on the desktop.

Thanks, wnlewis

P.S. Prio to the failure, I had run the HP diagnostics. The only thing that came up somewhat suspicious was the battery. It said it could not verify the battery unless I ran the laptop on battery without the AC adapter for 20 minutes, then ran the test again. I did that and got the same results. wnlewis

[WAWood]

@wnlewis

IF the hard disk is demonstrating problems indicative of file system corruption, the more you use it, the more you risk not being able to recovery ANYTHING from it.  So, your safest approach at this point is the following:

1) Remove the hard drive from the old PC
2) Purchase a USB-to-Hard Driver adapter kit (like the one illustrated below)

 

3) Connect the old drive to a working PC using that adapter
4) Try to retrieve the files and folders you want to save from the old drive and copy them to the new PC.

You could then copy those files to a USB stick to save them offline.

Once you have that done, you could attemt a system reset by doing the following:

1) reinsert the hard drive back into the original PC

2) reboot the PC but press teh F11 key repeatedly while rebooting

3) when the HP Recovery Manager appears, select the option to do the system reset

This can take a LONG time to finish (2 hours or more) but if it completes properly, when it finally reboots, you would go through set again and your PC should be working fine.

But ... if it still presents battery problems, then you would have to look into replacing the battery.

[wnlewis]

WAWood, do you have a recommendation for recovery software, either commercial or "homemade"?

Thanks, wnlewis