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Locked

‎12-27-2019 08:22 AM - edited ‎12-27-2019 08:24 AM

HP Recommended
Product: g5 15-bs126nj
Operating System: Microsoft Windows 10 (64-bit)

hi.

 

laptop model - G5 15-bs126nj

my bios has administrator password which I forgot.

I CAN boot into windows, but I cannot enter BIOS to change some settings I need.

 

my error is:

System Disabled

i 92392768

(including the "i")

 

the issue is similar to the one found here:

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/how-to-bypass-systems-disable-a...

 

can you help me please?

 

thank you in advance!

1 REPLY 1

‎12-27-2019 08:41 AM

HP Recommended

@dima_r

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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