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‎07-16-2021 11:10 AM

HP Recommended
Product: HP Pavilion G6
Operating System: Microsoft Windows 10 (64-bit)

HP G6 plastic case over Ralink rt3290 wifi adapter has melted.

I am not able to boot my system.

I get message that some fan is not working, system may function incorrectly

1 REPLY 1

‎07-22-2021 03:06 PM

HP Recommended

@AbuzarKhan

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

I understand that your computer wifi adapter melted, this sounds like hardware related issue with the Wi-Fi module and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​
 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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