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‎03-24-2024 12:16 PM

HP Recommended

My HP LAPTOP will not wake when prompted. I press all the keys, including the power button and always have to force restart when it sleeps. I'm losing work because of it and this is very frustrating. There's no wake up option or action listed in Power Management or Sleep settings either. Someone please assist.

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3 REPLIES 3

‎03-24-2024 03:12 PM

HP Recommended

Which OS version is it running, Windows 10 or Windows 11?



I am a volunteer and I do not work for, nor represent, HP
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‎03-24-2024 04:13 PM

HP Recommended

Windows 11 

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‎03-25-2024 10:02 AM

HP Recommended

Here's a video from HP Support about computers not waking from sleep in Win 11:


https://www.youtube.com/watch?v=0fo6LefEqOo



I am a volunteer and I do not work for, nor represent, HP
How to fix your Windows 11 computer when it does not wake from sleep | HP Computers | HP Support
How to fix your Windows 11 computer when it does not wake from sleep | HP Computers | HP Support
youtube.com/watch?v=0fo6LefEqOo
Learn how to troubleshoot a computer that does not wake from sleep mode in Windows 11. This video covers restarting the computer, enabling keyboard, checking for and installing updates, and running the Windows troubleshooter. Chapters: 00:00 Introduction 00:13 Restart the computer 00:45 Enable the
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