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‎04-09-2024 08:50 PM

HP Recommended

My HP Laptop model 15-dy1085nr power light next to the power input comes on when I plug it in, but will not come on or boot up no matter how long I hold the power button. I don't hear any noises or beeps inside either while holding the Laptop next to my ear while pressing the power button.  Are there any other methods to fix this issue? My laptop has been down for almost 1 month now.

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1 REPLY 1

‎04-11-2024 03:36 PM

HP Recommended

Here's a video from HP Support about troubleshooting a laptop that does not power on or hold a charge:


https://www.youtube.com/watch?v=MgDy0h9a7Jg



I am a volunteer and I do not work for, nor represent, HP
How to fix an HP Notebook that does not power on or hold a charge | HP Support
How to fix an HP Notebook that does not power on or hold a charge | HP Support
youtube.com/watch?v=MgDy0h9a7Jg
If your Notebook computer battery does not power the Notebook or hold a charge, then you might be experiencing a battery issue. Follow the steps in this video to troubleshoot the battery to determine if it needs to be replaced. Chapters: 00:00 Introduction 00:44 Troubleshoot the notebook power ...
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