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HP Recommended
HP Laptop 15-dy2001ds

i got this laptop and it had a system on it before the seller shipped it. he removed that system and when i got it i ahve this 3f0 error. when i boot it and get that no boot drive i get the option to hut f2 for some testing. that testing tells me the hard drive is fine. i took the ssd out and put it in an adapter and plugged that into my pc and my pc sees the drive and tests it fine i then used aomie and that program shows the ssd to be ok and crystal disk show that ssd to be 100%  i went into the bios and turned off the tpm's and reset the bios to default and rearranged the boot order so the usb would be first so the pc would see the esd in that usb slot. that esd boots and i get the lets start installing win10 and i get as far as the drive page and there is not drive to put the OS onto.  so what can i do to get this repaired?   thanks

3 REPLIES 3
HP Recommended

Nothing needs to be repaired.

 

Notebooks with the Intel 11th gen core processors need to have the Intel storage controller drivers installed so that Windows can find the drive.

 

I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W10/W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next and if those are the right drivers Windows should find the drive and install.

 

 

HP Recommended

i did not use that zip as i found them myself before i read this. but i had to not only have the win11 esd in one usb but i had to put those drivers on another usb thumb stick and put that into the other usb port then when i browsed for what i was looking for on the esd and could not find it i could see that other stick and i found the f6 folder and opened it and clicked the top driver and it worked. thanks for the help. 

HP Recommended

You're very welcome.

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