-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP Laptop 15-dy2024nr Cannot detect the SSD installed

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
11-15-2022 01:05 AM
HP Laptop 15-dy2024nr Cannot detect the SSD installed, from what i read in the forums and videos I need to install an Intel Rapid Storage driver or something like that so that windows install can detect the drivers. but apparently, i need the serial number which i do not have access to the laptop, its a HP Laptop 15-dy2024nr , and tried looking everywhere but cannot get the driver. does anyone know how to get these drivers. ?
1 REPLY 1
11-15-2022 07:36 AM
Hi:
Please see this discussion for the solution...
Solved: Re: Need SSD driver for clean install - HP Support Community - 8536419
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.