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Hi! Thank you to anyone taking time to read this and help me.

I have tried many things at this point to get out of this loop, including a hard reset, a diagnostics test, going through the BIOS settings and making sure my hard drive is the first thing to boot up, and pressing the F11 key in order to factory reset (it never takes me to the factory reset screen, always says that my computer needs to be restarted, restarts, and sends me back to either the automatic repair loop or the loading screen that never ends.

I am really running out of options here, I am not able to replace anything at the moment and this computer is necessary for my work. If anyone has any solution that could be helpful I would super appreciate it!

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HP Recommended

Any important data on your laptop? If not, I recommend creating a bootable USB on another Windows system. Then, clean install Windows on this laptop: first fully wipe the Windows drivers and partitions, then install on the new unallocated space that appears.

HP Recommended

Hi, I had the same issue with my HP 17Z laptop, and tried so many things since I did this. First, I am not an expert just a regular user who found the solution to my problem from a tech solution, here is what I did after having reached my laptop hardware utility tests running and results were all the hardware was ok. Then  from a new startup: Right on starting the start button I was holding the F10 to reach the Bios page. So far nothing special but here is what is new for me, I scrolled to the pages where is the Boot options, opened the Boot options and I selected (Secure Boot) did enter to change it from enabled to disabled. Then on the next line I did (enter) on (clear all secure Boot Key) and done it again to get the message Database is empty, then I selected (yes) to load (HP Default Factor Keys), then select F10 to save and close that page. After that I had to reboot twice before all was getting back to booting normally in Windows.  I hope it works for you, please a feedback will be appreciated. I hope some expert will give us a feedback about this solution.

 

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