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HP Recommended
HP Notebook - 15-ba009dx
Microsoft Windows 10 (32-bit)

When i opened my laptop this morning its showing black scree and fan running

5 REPLIES 5
HP Recommended

@Nick4u Here's what you need to do, to identify the issue and resolve it accordingly:

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Thanks for the response. However After trying hard reset and BIOS recovery unfortunately it didn't work. And after plugging the charger the fan keeps running without display. Please let me know how can I start the laptop back. 

HP Recommended

@Nick4u I suggest you click on the link at the bottom of my post and follow the instructions to resolve the issue, let me know how that pans out though,

Good luck

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Hi i am not seeing any link in the post. Can you please send me the link again. Thanks 

HP Recommended

@Nick4u I'm referring to this link:

For more steps: click here

 

Let me know how that goes,

Good luck!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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