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HP Recommended
HP Notebook - 15-ba018wm

Little sister had computer and held onto the power button until it completely shut off. it won't turn back on even after charging for long and short periods of time, and I've tried many google tutorials. Please help 😞

1 REPLY 1
HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

If in doubt please ask.

 

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